Topic outline

  • General

  • Topic 1

    Introduction

  • Topic 2

    1: Relationships inside and outside

  • Topic 3

    2: Stakeholders

  • Topic 4

    3: Tensions concerning public and non-profit organisations

  • Topic 5

    4: Customers

  • Topic 6

    5: Different views under one roof

  • Topic 7

    6: Summary

  • Topic 8

    References and Acknowledgements