A sound understanding of IT technologies and practices is essential for IT professionals. Information learnt in this unit will provide a solid foundation in the fundamentals of hardware, networks, software, the ethical use of computers and how business uses IT.

After completing this unit, the knowledge, skills and understanding you have developed will underpin your study for the additional units.

Knowledge gained in the study of this unit will also help prepare you for relevant industry qualifications such as CompTIA A+, CompTIA Mobility+ and Cisco IT Essentials.


The purpose of this unit is to demonstrate the uses of information in the public domain, globally, in the cloud and across the internet, by individuals and organisations. You will discover that good management of both data and information is essential, and that it can give any organisation a competitive edge.

This unit will provide you with a greater understanding of how organisations use information sources both internally and externally and the types of information you will encounter. The skills gained by completing this unit will give you knowledge of the functionality of information and how data is stored and processed by organisations. You will also learn about how individuals use information of various types.

This unit will help you to understand the legislation and regulation governing information that flows into and out of an organisation and the constraints and limitations that apply to it. You will also learn the relationship between data and information.



The world is increasingly reliant on applications that help individuals, businesses and organisations achieve specific activities or purposes. In this unit you will explore potential ideas for a new application and develop the fundamental design for it. You will then develop the designs for an application and how users will interact with it. The application that you design can be for any sector and for any purpose. You will have the opportunity to present your ideas, prototype them, and gain feedback before refining your design.
 
Besides the technical knowledge that you will gain about designing an application, you will also learn key transferable skills such as liaising with clients, questioning people effectively to gain the information you need to develop successful designs, and presenting your ideas to an audience and getting feedback from them.
 
This unit is mandatory to the application developer specialist pathway in the Level 3 Diploma suite of qualifications as it supports the development of skills, knowledge and understanding appropriate to a wide range of job roles requiring the development of applications in mobile technology, business software, graphics, game and web design.

The purpose of this unit is to prepare you to undertake product development activities. You will learn about different product design methodologies and the role of the product development life cycle. In addition, you will discover the factors that influence product developments.  

The key to any product development being a success is the analysis, client review, design, testing and final acceptance that takes place. The skills that you will learn can be applied to the development of any product, large or small. You will use product development skills and work through the product development life cycle.  

Whether you are building a network, developing a website, developing a system for data analytics or creating an augmented or virtual reality resource, they are all products.  

It is therefore important that you understand the processes required for the development of products and that you can apply them to a variety of situations.  

It is recommended that you develop a product alongside the other units you are studying so that you can explore the units holistically as a wider project. If this unit is being taken as part of a specialist pathway, the product developed could align to your chosen pathway and support progression into your chosen field within the IT industry.