Bullying by text message

Bullying by text message has become an unfortunate and unpleasant by-product of the convenience that SMS (short message service) offers.

Texting is more casual than a phone call and messages can be sent and received at times when other communication is not convenient. It is also perceived as being more anonymous, particularly if the message is sent via a website. Sometimes text messages are sent to embarrass, threaten or bully someone.

If being bullied by text message, you should immediately seek help from a teacher, parent or carer.

You should not respond to the messages, but should keep a detailed diary recording information such as the content of the message, the date, the time, the caller ID or whether the number was withheld or not available.

The messages should also be stored on the phone in case they are needed later as evidence. Abuse in the form of bullying should be reported to the mobile phone company who can take certain steps to try to resolve the situation, and in some instances it may also be necessary to involve the police.

In some cases it may be necessary, or easier, to change the mobile phone number or to purchase a new phone.

Further information about safety and mobile phones can be found on this site.